Sale Policy – Skyotis.xyz

At Skyotis.xyz, we believe in providing our customers with a seamless and transparent shopping experience. Our sale policy outlines the key details regarding purchases, payments, returns, and exchanges for all handcrafted bamboo and rattan products. Understanding our sale policy ensures that you can shop with confidence, knowing your needs and rights are fully protected.

1. Payment Methods

Skyotis.xyz accepts a variety of secure payment methods to make your shopping experience hassle-free. We accept:

  • Credit/Debit Cards: Visa, Mastercard, American Express
  • PayPal: Safe, fast, and reliable online payment
  • Bank Transfers: For bulk orders, please contact us at [email protected] for more details

Our payment system is encrypted and secure, ensuring that your financial details are always safe.

2. Shipping and Delivery

Once your order has been processed, our team ensures a quick and safe delivery to your location. Here’s how our shipping works:

  • Processing Time: 1-3 business days after the order is placed.
  • Shipping Options: Standard and Express shipping are available.
  • Estimated Delivery Time:
    • Standard Shipping: 7-10 business days
    • Express Shipping: 3-5 business days

We offer free shipping on all orders above $100 within the USA. For international shipping, rates may vary based on your location.

3. Returns and Exchanges

Customer satisfaction is our top priority. If you are not fully satisfied with your purchase, our sale policy allows returns and exchanges under the following conditions:

  • Eligibility for Returns:
    • Items must be returned within 30 days of purchase.
    • Products should be in their original condition with all tags attached.
    • Custom or personalized items cannot be returned unless they arrive damaged or defective.
  • Exchange Policy:
    • If you wish to exchange an item for a different size or style, please contact us at [email protected] within 30 days of receiving your product. Exchanges are subject to availability.
  • Refund Process:
    • Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5-7 business days, and the credit will be applied to your original payment method.

4. Sale Items

Please note that items purchased during a sale are final and cannot be returned or exchanged, unless they arrive damaged or defective. Our sale policy for discounted items is designed to ensure that our customers get the best deals on high-quality products, but we cannot accommodate returns or exchanges on these special offers.

5. Contact Us

If you have any questions or concerns about our sale policy, feel free to get in touch with us. We are always here to assist you!

Contact Information:

  • Address: 101 Bartlett St, Boston, MA 02129, USA
  • Phone: +1 975 645 1234
  • Email: [email protected]

At Skyotis.xyz, we are committed to offering premium handcrafted bamboo and rattan products, backed by a transparent and customer-friendly sale policy. Shop confidently knowing that we prioritize your satisfaction at every step.